Industries · Power & Utilities

Power & Utilities businesses in India, and what technology actually fixes

You run assets that can't fail quietly, you lose money every hour on leakage and forecasting errors, and your data is spread across SCADA, AMI, GIS and legacy ERPs that don't talk to each other — we build the AI that closes those gaps.

The problems that come up again and again in power & utilities

Drawn from the work we actually do in this sector — not a generic list.

  • Transmission and distribution losses
  • Equipment failing without warning
  • Demand forecasting errors
  • Billing disputes
  • Renewable intermittency on the grid

What we build for power & utilities businesses

Each of these is a real service with a real price. The name describes what it does in your operation, not what it is called in a brochure.

Predictive maintenance for transformers and switchgear

The problem. Transformers and critical switchgear fail without warning, causing extended outages, safety incidents and replacement costs that run into crores per asset.

What we build. A domain-tuned AI model ingesting SCADA telemetry, DGA oil-sample trends, thermographic巡检 data and weather feeds to flag degradation patterns before failure — with alerts routed to your O&M dispatcher.

What changes. Field teams get early fault signatures instead of emergency call-outs; unplanned outages drop and asset lifespan extends.

You probably need this if: You had three transformer replacements last year that caught nobody by surprise in hindsight — only in retrospect.

Delivered as Custom AI Build from ₹2,00,000 one-time

See details & order Ask a question first

Smart-meter analytics for T&D loss detection

The problem. Transmission and distribution losses — both technical and commercial — bleed revenue every month, and manual audit can't keep pace with the meter volume.

What we build. An anomaly-detection engine trained on hourly AMI reads, line-loss baselines and theft-pattern features to flag abnormal consumption clusters, meter tampering and revenue-leak zones at feeder level.

What changes. Your loss-reduction team gets a prioritised list of suspected theft and technical-loss feeders instead of casting a wide net.

You probably need this if: Your monthly T&D loss figure改善s only after an audit has already happened — you're always reactive.

Delivered as Custom AI Build from ₹2,00,000 one-time

See details & order Ask a question first

SCADA, AMI and GIS data pipeline modernisation

The problem. Your grid data lives in silos — SCADA in one system, smart meters in another, GIS asset maps in a third — and no AI model can trust data it can't reconcile.

What we build. Clean, reliable ETL pipelines that unify time-series telemetry, asset registers and customer metadata into a single queryable layer, with data-quality rules and lineage so every model downstream rests on known-good ground.

What changes. Every AI build — forecasting, anomaly detection, dispatch — runs on the same trusted dataset instead of a different spreadsheet each time.

You probably need this if: Your engineers spend more time cleaning dumps from three different systems than building actual models.

Delivered as Data Engineering & Warehouse Modernization from ₹1,25,000 one-time

See details & order Ask a question first

Renewable generation intermittency balancing

The problem. Solar and wind output swings unpredictably, and dispatch decisions based on outdated forecasts cause grid instability and curtailment waste.

What we build. A short-term generation-forecasting model combining satellite-derived irradiance, site-level solar/wind telemetry and historical dispatch curves, feeding directly into your dispatch or EMS workflow.

What changes. Dispatchers see a reliable next-48-hour generation profile instead of guessing from yesterday's curve, reducing curtailment and reserve costs.

You probably need this if: You're curtailting usable renewable output this quarter because the forecast was wrong and you played it safe.

Delivered as Custom AI Build from ₹2,00,000 one-time

See details & order Ask a question first

AI voice agent for billing-dispute triage

The problem. Billing disputes flood your contact centre every month — reading mismatches, tariff-class complaints, estimated-read appeals — and your staff spends hours on repeat calls instead of resolution.

What we build. A natural-voice AI agent that handles first-contact dispute intake, pulls the customer's meter history and tariff record, explains the discrepancy in the local language and either resolves or escalates with full context to a human agent.

What changes. Dispute handle time drops, customer wait time drops, and your staff focuses on cases that actually need a human.

You probably need this if: Your contact centre team spends most of their day telling the same four categories of customer why their bill looks wrong.

Delivered as AI Voice Agents & Support Automation from ₹1,25,000 one-time

See details & order Ask a question first

Automated outage-intake and field-dispatch workflow

The problem. When a fault trips a feeder, the call comes in through multiple channels — customer calls, SCADA alarms, social media — and dispatchers manually piece together the incident before sending a crew.

What we build. An AI agent that ingests alarms from SCADA, auto-creates the work order, matches it to the nearest available crew with the right certification, and pushes the job to the field app — with status visible to customers automatically.

What changes. Time from fault detection to crew dispatch shrinks from minutes to seconds, and customers stop calling to ask the same question twice.

You probably need this if: Your control-room supervisor is on the phone coordinating crews manually while the SCADA board lights up with ten simultaneous alarms.

Delivered as Workflow Automation & AI Agents from ₹39,999 one-time

See details & order Ask a question first

AI readiness roadmap for grid operations

The problem. You know AI could help — with forecasting, maintenance, loss reduction — but you don't know where the data, skills and compliance gaps will block you, and you can't justify spend without a costed plan.

What we build. A structured assessment of your current data estate, model maturity, DPDP compliance posture and skill gaps, delivered as a prioritised, rupee-costed roadmap so leadership can fund the right bets first.

What changes. You walk away with a sequenced plan — what to build, what to buy, what to fix first — instead of another slide deck.

You probably need this if: Every vendor promises AI value but none have looked at your actual data quality or compliance position.

Delivered as AI Readiness Assessment & Strategy from ₹24,999 one-time

See details & order Ask a question first

What power & utilities businesses ask us for that we do not sell off the shelf

We would rather tell you this now than discover it in month two. These are scoped projects, not products.

Digital twin of a distribution network for scenario simulation

Utility planners need to stress-test what happens when a feeder is reconfigured, a new solar plant comes online, or a fault propagates — without risking the live grid. No standard catalogue service covers this domain-specific simulation layer.

How we would approach it. Scope and build a physics-informed simulation environment fed by your GIS, SCADA and asset data, allowing planners to run 'what-if' scenarios and validate protection-coordination changes before field execution.

DPDP-compliant customer-data residency for meter and billing data

The DPDP Act treats energy-consumption data as personal data; utilities handling millions of households need a compliant data-handling architecture that goes beyond a generic compliance checklist — it must cover consent workflows, data minimisation across AMI feeds and breach-response playbooks tied to actual system architecture.

How we would approach it. Map your data flows end-to-end across AMI, billing and CRM systems, design a residency-and-consent architecture, and implement the controls — scoped work that ties directly into your existing IT and OT estates.

Scope one of these with us

Questions power & utilities businesses ask us

How do I know if we need predictive maintenance for transformers and switchgear?

You probably need this if You had three transformer replacements last year that caught nobody by surprise in hindsight — only in retrospect. Once it is running, field teams get early fault signatures instead of emergency call-outs; unplanned outages drop and asset lifespan extends.

How do I know if we need smart-meter analytics for t&d loss detection?

You probably need this if Your monthly T&D loss figure改善s only after an audit has already happened — you're always reactive. Once it is running, your loss-reduction team gets a prioritised list of suspected theft and technical-loss feeders instead of casting a wide net.

How do I know if we need scada, ami and gis data pipeline modernisation?

You probably need this if Your engineers spend more time cleaning dumps from three different systems than building actual models. Once it is running, every AI build — forecasting, anomaly detection, dispatch — runs on the same trusted dataset instead of a different spreadsheet each time.

How do I know if we need renewable generation intermittency balancing?

You probably need this if You're curtailting usable renewable output this quarter because the forecast was wrong and you played it safe. Once it is running, dispatchers see a reliable next-48-hour generation profile instead of guessing from yesterday's curve, reducing curtailment and reserve costs.

How do I know if we need ai voice agent for billing-dispute triage?

You probably need this if Your contact centre team spends most of their day telling the same four categories of customer why their bill looks wrong. Once it is running, dispute handle time drops, customer wait time drops, and your staff focuses on cases that actually need a human.

How do I know if we need automated outage-intake and field-dispatch workflow?

You probably need this if Your control-room supervisor is on the phone coordinating crews manually while the SCADA board lights up with ten simultaneous alarms. Once it is running, time from fault detection to crew dispatch shrinks from minutes to seconds, and customers stop calling to ask the same question twice.

See this costed for your own business

Create a free Cehpoint account and the same page becomes specific to you: your industry, your website read back to you, a written brief with the cost of leaving each problem alone, and a fixed price you can order against. No sales call unless you ask for one.

Create a free account I already have one